Here’s a step-by-step tutorial on reducing spam from Groupwise.

First, a bit of background.

Junk Mail Handling located in the Tools menu can help you decide what to do with unwanted mail from the Internet. This includes all e-mail, appointments, or tasks where the sender’s address is in the form or name@domain.com, name@domain.org, and so forth.

Junk Mail Handling does not apply to internal e-mail, appointments, or tasks. Internal items are e-mails, appointment, or tasks where the sender is part of your GroupWise system and the From field shows only the name or the sender, not an Internet address as explained above.

Let’s Get Started

First, pull down the Tools menu and select Junk Mail Handling



In Settings, under “Junk Mail”, select Enable Junk using personal address books.



Click OK to save any changes you make to the Junk Mail Handling settings.

All future items from e-mail addresses not in your Frequent Contacts address book and other personal address books will be delivered to the Junk Mail folder. You can specify that the items in this folder be deleted after 30 days. Be sure to check your Junk Mail folder on a regular basis to check for legitimate email messages from trusted external senders.

How to Add an External Email Address to the Trusted Sender List

When you check your Junk Mail folder and you receive a message from an external email address which is known you can add this address to a Trusted Sender List. To add it – highlight the message and right-click, move your mouse arrow over the Junk Mail option, and then select Trust sender… Any new mail from this sender will now appear in your INBOX not your Junk Mail Folder.

E-mail from addresses in your Trust List will always be delivered to your inbox.

You can also add an Internet domain to your Trust List.

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