and how to take advantage of it
It’s generally assumed that a viral video is a momentary diversion. It’s something that pops up out of the blue, entertains you for a few minutes and then disappears as quickly as it arrived. But what if you or your show is the source of that video? Can a video gone viral have a lasting impact? Well over at Q the answer to that question is yes.
It’s been over two months since Oscar winning actor and musician Billy Bob Thornton’s disastrous interview with Jian Ghomeshi. That’s two months for the senior team at Q to assess the impact the video has had on their online properties.
“In the first 24 hours our (YouTube) channel had over one-million views. It was the number one video in all of Canada and I saw it hit number three in all of YouTube, although it may have gone higher. In that first day we also had over 1,200 people subscribe to our channel going from 2204 to 3409. The numbers continued to be astronomical for four days until they dropped below 250,000 views a day,” wrote Ben Aylsworth, senior producer of Q on Bold TV in an email.
Arif Noorani, Q’s executive producer said that their website went from an average of 20,000 page views a week which is high for radio programs to 300,000 during the initial week. The Q audio podcast on iTunes we went from being ranked anywhere from 20th to 50th, to being in the top five of all podcasts for that week. The video podcast made it into the top ten.
But here’s the interesting part. While the numbers have dropped down since their initial spike. They have stayed higher than they were before the video went viral.
“All our numbers are higher than they were before the video and this is two months later. We have definitely expanded our core audience and broadened the number of loyal viewers/listeners…(our website) regularly ranks in the mid-30,000s. Q is often the top-ranked or second-ranked program site in radio,” wrote Noorani.
Aylsworth said that Q’s YouTube views are on average 50-75% higher than they were before the video.
So what steps did they take to capitalize on the video as it spread?
“We made sure that the video of the interview was up as soon as the show was over both on the CBC site as well as Q’s YouTube site. Q’s goal is to be cross platform and provide our content in as many places as possible. We also Twittered the link. We didn’t editorialize around the interview, just pointed people to it and let them judge for themselves,” wrote Noorani.
“I would also add here, immediately after the interview we discussed strategy for getting this material out there. We decided to contact all of the major global media outlets, including CBC, to see if they were interested in footage, embedding, linking, etc…,” wrote Aylsworth.
Jian also did interviews with other media outlets about the Billy Bob meltdown.
So the lesson here is that it’s not enough just to hope a viral video will work magic for your show’s numbers. Q was proactive. They encouraged the video to spread by featuring it prominently on their sites and they pushed out outward by making clips available to whoever wanted them.
If only every bad interview had such good consequences.
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| Q | Posted at 5:00 am (12 Jun 2009) |





























