How to Connect to a Printer
With people constantly moving around the corporation, one of the most frequent questions that crops up is how to connect to the printer in your new workspace.
It turns out the solution is very easy, and you won’t even have to call the help desk (hopefully). So after the break is your easy 8-step guide to connecting to a printer in your new work space.
Note: I’m not sure if this works in all CBC centres, I can only vouch for it working in Toronto.
1- Click on the ‘Novell-delivered Application’ on your taskbar (the horizontal bar at the bottom of your computer screen with the Start button on one end and the clock on the other). That should reveal a screen that looks like this:
2- In the left pane click on the CBCSRC directory, and then in the right pane double click on the ‘Printers’ folder. Both are highlighted in blue in the above image.
3- Now you should see a new right page that looks like the image below. Double click on the ‘Printers’ icon.
4- Double clicking the ‘Printers’ icon will open a web page that may look something like the page below. Click on your location (if it’s listed). If your location is not listed this guide will not help you, call the help desk (1-866-999-7888).
Depending on what your new desk number is (for example 4F300), click on the link on the right pane or the left pane of the web page. To determine where to click, find out your desk or office number, it will be something like ’4F300′, the second character of that number is your zone. So for me that’s ‘F’, therefore I would click on the left pane link because I am in Zone F.
5- Click on the link will open a new web page like the one below. Find the printer that is closest to your desk number and click on it. So for example I would click on the 4F103-B printer, since it’s close to my desk which is 4F300.
6- Once you click on the printer you’ve selected, a message window, like the image below, will pop up, click the ‘Yes’ button.
7- Now you should see another pop up window that looks like this. Let this window run until it’s finished and all the checks are green.
8- When it’s finished, if everything worked, you will get a confirmation message informing you that your printer was installed successfully, click ‘OK’. Your new printer should now be installed and working.
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A similar setup is also used in many centres and bureaus across CBC / Radio-Canada. The Application launcher icon may be in a different location or have a different name depending on the centre. The page may also be a floor map instead of a list with printer names.
If you do not have an application launcher or the icon, you can contact the ITSC and we can send you the direct link.
The centres (that I can think of right now) that have this setup are:
Toronto (and all the ones listed on the screenshot above)
Ottawa
Montreal
Fredericton
Halifax
St John’s
London UK
For other centres please consult with your local IT representative or call the ITSC.
And now for the cliché “think before you print message”.
As easy as it is to set up, please carefully consider if it is really necessary to print.
Sometimes a paper copy is not always needed and avoiding wasteful printing is a great way to conserve natural (and financial) resources.
I “print” most of my things to a PDF (you need software like Adobe Acrobat ($$$) or CutePDF (Free) for this, unless you have a Mac)
-Please do not install any software without approval from your local IT.
Sorry for the excessive (at least I think so) brackets.
-Patrick F
IT guy. Not acting in an official manner. (This comment is from me personally just trying to help out and may contain some inaccuracies)
Thanks Patrick. For both the claifications, and the cliché. It’s important for us to hear both.
Most folks in the Toronto Broadcast Centre still don’t know one ding means the elevator is going up and two dings for down.
I just figured the “ding” was malfunctioning; half the elevators are out of service half the time anyway.
Joke is that the one printer you selected is in the area affected by the flood and out of service. It might be less confusing to locate the printer first, and then map to it instead of mapping and then trying to locate.