CBC/Radio-Canada is training its Information Technology staff with a simulation game that recreates the Apollo 13 space mission.
But rather than training on how to survive on space food and moving efficiently through cramped quarters — both skills that CBC’s I.T. team has already mastered — the training puts staff in events and situations that correlate with incident, problem and capacity management.
“One of the biggest benefits of it was the team building aspect,” Fiona Soward, service manager for technology and quality of services at CBC/Radio-Canada, said. “Sometimes, we had people in different roles that they wouldn’t normally play within the organization. We would have senior management at a potentially lower position, so it’s interesting to see how they perceive the work being done at that level.”
From IT World:
The simulation, offered by Montreal-based Nexio Technologies, is a mix of screen projections which takes users through the different stages of the game, as well as direction from an instructor who drives the problems that occur during the flight.
“The users will play the role of mission control,” Stephen Goulet, vice-president of research and development at Nexio Technologies, said. “They will go through different incidents that will cause problems. They need to manage costs and make decisions in order to meet my expectations as mission director.”
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As if we didn’t already know that CBC’s were playing games instead of thinking what to broadcast.
Shouldn’t they be trying to get more American programs that Global and CTV haven’t already scooped up?
Perhaps when Naomi Klein gets her own TV special on PBS, the CBC can re-broadcast it.
Allen, much as the Ceeb deserves its share of criticism, this one’s not to be laughed at (yes, I’m in I.T.).
Failing to invest in long-term (ie. permanent) staff by providing good training and development opportunities has been a huge problem at CBC, and that’s been responsible (in part) for a number of labour crises and a persistently low state of morale. Neither of these is good for creativity or efficiency in the long term.
Let’s hope that this represents a change in the right direction for CBC as a whole.
If only our ITIL training was as funky. I suppose we did get muffins on the second day.
How about a simulation where an application gets developed in less than 18 months that works on firefox?